Privacy Policy

Last Updated: April 2, 2026

My Opinion Matters(MOM) ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at myopinionmatters.in (the "Platform").

1. Information We Collect

1.1 Information You Provide Directly

When you register for an account, we collect:

Data Type	Purpose	Required/Optional
Email address	Account authentication, notifications	Required
Username	Public profile identifier	Required
Password (hashed)	Account security	Required
Full name (for candidates)	Candidate verification	Required for candidates
State and constituency	Location-based content filtering	Required
Date of birth	Age verification (18+)	Required
Gender	Demographics (candidates only)	Optional

1.2 User-Generated Content

When you use the Platform, we collect:

• Discussions: Posts, comments, likes, dislikes
• Issues: Problem reports and descriptions
• Predictions: Your vote predictions and party selections
• Candidate Statements: Political statements (for verified candidates)

IMPORTANT: This content is publicly visible to all Platform users. Do NOT post sensitive personal information in public discussions.

1.3 Automatically Collected Information

We automatically collect technical data:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages viewed, time spent, features used
• IP Address: For security, fraud detection, and analytics
• Cookies: Session management, preferences (see Section 6)

2. How We Use Your Information

2.1 Platform Functionality

• Authenticating your identity and managing your account
• Displaying location-specific electoral data for your constituency
• Processing and displaying your predictions and user-generated content
• Enabling discussions, issue reporting, and candidate interactions

2.2 Communication

• Sending account-related notifications (password resets, security alerts)
• Responding to your support requests
• Sending optional updates about Platform features (with your consent)

2.3 Analytics and Improvement

• Analyzing user behavior to improve Platform features
• Monitoring Platform performance and technical issues
• Generating aggregated, anonymized statistics

2.4 Security and Fraud Prevention

• Detecting and preventing fraudulent activity
• Enforcing Terms of Service
• Protecting against spam, abuse, and security threats

3. Information Sharing and Disclosure

3.1 Public Information

The following information is publicly visible:

• Your username
• Your discussions, issues, and comments
• Your predictions and votes (aggregated, NOT individually identifiable)
• Candidate profiles and statements (for verified candidates)

3.2 Third-Party Service Providers

We may share data with trusted service providers who assist us in:

• Hosting: Cloud infrastructure providers (AWS, Google Cloud, etc.)
• Email: Transactional email services for account notifications
• Analytics: Anonymized usage analytics (Google Analytics or similar)
• Security: Fraud detection and content moderation services

These providers are contractually obligated to protect your data and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government requests (Election Commission, law enforcement)
• Protection of our rights, property, or safety
• Investigation of Terms of Service violations

3.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. You will be notified of any such change.

3.5 What We Do NOT Share

We do NOT:

• Sell your personal data to advertisers or marketers
• Share your email address with political parties or candidates
• Publicly identify your individual vote predictions
• Disclose your password or authentication credentials

4. Data Retention

We retain your personal data for as long as:

• Your account is active
• Necessary to provide Platform services
• Required by law (election records, financial data)

When you delete your account:

• Personal identifiers (email, password) are permanently deleted
• Your username is anonymized in existing posts
• Public content (discussions, issues) may be retained in anonymized form for historical records
• Aggregated prediction data remains in analytics (NOT individually identifiable)

5. Data Security

5.1 Security Measures

We implement industry-standard security practices:

• Encryption: HTTPS/SSL for data transmission, bcrypt for password hashing
• Access Controls: Role-based permissions, limited employee access
• Monitoring: Automated detection of suspicious activity
• Regular Audits: Security reviews and vulnerability assessments

5.2 Your Responsibility

You are responsible for:

• Maintaining the confidentiality of your password
• Logging out on shared devices
• Reporting unauthorized account access

5.3 Security Disclaimer

While we use reasonable measures to protect your data, NO system is 100% secure. We cannot guarantee absolute security and are NOT liable for unauthorized access resulting from circumstances beyond our control.

6. Cookies and Tracking Technologies

6.1 Essential Cookies

We use cookies for:

• Session Management: Keeping you logged in
• Security: CSRF protection, authentication
• Preferences: Language, theme, selected state

6.2 Analytics Cookies

With your consent, we use analytics cookies to understand:

• Which features are most popular
• How users navigate the Platform
• Where technical issues occur

6.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling essential cookies may impair Platform functionality.

7. Your Rights and Choices

7.1 Access and Portability

You have the right to:

• Access your personal data
• Request a copy of your data in a portable format
• Download your content (discussions, predictions)

7.2 Correction and Deletion

• Update: Edit your profile information in account settings
• Delete: Delete individual posts or your entire account

7.3 Objection and Restriction

You may:

• Opt out of non-essential emails
• Object to data processing for marketing purposes
• Request restriction of data processing (subject to legal obligations)

7.4 Exercising Your Rights

To exercise these rights, contact us at privacy@myopinionmatters.in. We will respond within 30 days.

8. Third-Party Links and Services

The Platform may contain links to third-party websites or integrate with external services (Google Sign-In, social media sharing). We are NOT responsible for the privacy practices of these third parties. Review their privacy policies before providing information.

9. Children's Privacy

The Platform is intended for users aged 18 and above. We do NOT knowingly collect data from children under 18. If we discover we have collected such data, we will delete it immediately.

10. International Data Transfers

Your data is primarily stored on servers located in India. If you access the Platform from outside India, your data may be transferred internationally. We ensure appropriate safeguards for such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be notified via:

• Email to registered users
• Prominent Platform notice

Continued use after changes constitutes acceptance. The "Last Updated" date at the top reflects the latest revision.

12. Contact Us

For privacy-related questions, requests, or concerns, contact us at:

Email: privacy@myopinionmatters.in
Data Protection Officer: dpo@myopinionmatters.in
Address: My Opinion Matters(MOM) HQ, Cyber City, Phase 2, Chennai, TN 600001

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